Effective July 2025

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Scheduling a session, purchasing a service, or participating in any offering by Dr. Alia Datoo, ENSŌ Holistic Wellness, or SoulCode Kenya constitutes full agreement with this Informed Consent Agreement, as well as the accompanying Privacy Policy and Terms & Conditions.

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This agreement applies to all services, including—but not limited to—private sessions, corporate programs, retreats, energy immersions, mentorship containers, sound journeys, and online courses.

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Foundational Terms

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• We reserve the right to decline or discontinue a client relationship at any time for ethical, energetic, or professional reasons.

• Clients must be 18 years or older, or have written parental/guardian consent.

• Unless a payment plan is arranged, full payment must be received before your session or service begins.

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Emergencies

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Our work is not a substitute for emergency medical or mental-health care.

If you are in crisis or considering self-harm, please contact your local emergency number or reach out to a qualified helpline in your country (for Kenya, dial 999 or 1199; internationally, contact Befrienders Worldwide or your national crisis service).

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Non-Discrimination Statement

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All people are welcome in this space. We do not discriminate on the basis of race, ethnicity, nationality, gender, sexual orientation, religion, age, or political affiliation.

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Confidentiality & Mandatory Reporting

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All personal and session information remains confidential except where disclosure is required by law.

Information may be shared only if:

• There is clear indication of intent to harm self or others (mandatory reporting applies).

• A valid court order, subpoena, or government request compels release.

• You provide written consent authorizing specific disclosure.

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Session notes are stored securely, encrypted, and accessed only by authorized personnel.

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Minors & Dependent Clients

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Sessions for minors (under 18) require written consent from a parent or guardian. For youth aged 16–18, written permission is also needed to share reports or summaries.

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No Guarantees & Assumption of Risk

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All offerings are designed for energetic, emotional, and spiritual wellbeing. Outcomes vary per individual.

There are no express or implied warranties regarding specific results. You acknowledge and accept responsibility for your own choices and experiences before, during, and after any session or program.

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Hold Harmless Clause

 

Except in cases of gross negligence or malpractice, you (and any representative) agree to release and hold harmless Dr. Alia Datoo, ENSŌ, and SoulCode Kenya from any and all claims arising from participation in our sessions, programs, or events.

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Licensing & Scope of Practice

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Dr. Alia Datoo holds a PhD in Metaphysics and professional certifications in multiple holistic modalities. She is not a licensed medical doctor, psychologist, or psychiatrist.

All work offered falls within the field of complementary and energy-based wellness.

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Refund & Cancellation Policy

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• No refunds are issued once a service or session has been delivered.

• Cancellations must be received at least 24 hours in advance to be eligible for rescheduling or credit.

• Digital downloads, on-demand programs, and memberships are non-refundable due to immediate access.

• Pre-paid packages may be refunded on a pro-rated basis for unused sessions canceled more than 24 hours in advance.

• Memberships renew monthly and may be canceled anytime prior to the next billing date.

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Insurance & Reimbursement

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ENSŌ and SoulCode Kenya do not bill insurance or third-party medical programs. Invoices can be provided upon request for you to seek independent reimbursement, though we make no guarantee of coverage.

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Medical Disclaimer

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Our services are complementary in nature and not a replacement for professional medical, psychological, or psychiatric care.

Energy work, sound therapy, and spiritual mentorship do not diagnose, treat, or cure disease. Clients are encouraged to continue prescribed treatment and consult their healthcare providers regarding any new wellness program.

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Legal Disclaimer

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Participation in our programs does not create a legal or fiduciary relationship. Nothing shared constitutes legal, financial, or therapeutic advice. Please consult qualified professionals for such guidance.

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1Healing Philosophy

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Our approach integrates energy medicine, sound frequencies, breathwork, and metaphysical science to restore coherence across mind, body, and spirit.

Healing is always self-directed—facilitated through resonance, awareness, and the body’s innate intelligence. The practitioner serves as a conduit and guide; the client remains the ultimate healer.

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1Energetic Connection & Distance Work

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Many of our offerings involve energetic connection at a distance, without physical touch.

By consenting to this agreement, you authorize Dr. Alia Datoo to connect with your energy field remotely during sessions, group activations, or mentorship programs for the purposes of clearing, balancing, and alignment.

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You may or may not consciously feel this energetic interaction; either experience is normal.

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Modalities Used

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Depending on the session or program, we may integrate:

• Sound Healing & Vibrational Therapy

• Spinal Energetics

• Breathwork & Somatic Awareness

• Meditation & Visualization

• Energy Clearing and Alignment

• Quantum Field and Consciousness Techniques

• ThetaHealing

• Shamanic Practices

• Family & Organizational Constellation

• Modern Coaching Techniques

• Nature Medicine / Outdoor Therapy

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All modalities are practiced with permission, integrity, and in alignment with your highest good.

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Potential Effects and Integration

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Energy and sound work may evoke subtle or pronounced physical and emotional releases. Common effects include temporary fatigue, heightened sensitivity, vivid dreams, or emotional catharsis.

We recommend:

• Hydrating well before and after sessions.

• Resting when needed.

• Allowing gentle integration over 24–48 hours.

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If discomfort persists, please seek professional medical attention.

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Governing Law

This agreement is governed by the laws of the Republic of Kenya and applicable international data-protection regulations (GDPR).

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Contact

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For questions, consent forms, or to withdraw permission at any time, contact:
Dr. Alia Datoo
hello@aliadatoo.com
www.aliadatoo.com

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